Northeast Family YMCA | Jefferson County, KY
About this class
Reviews
Christina Conner
Awesome for kids, but not for their friends. This policy of only being able to bring guests on non-weekends and non holidays is bananas. Also, you can’t just pay and bring them once - you have to buy a block of five passes for $75. Oh, and they expire each year. What the poo. The facility itself is great. I love the walk in pool that is mainly shallow. The splash pad seems to be out of service more than it’s in service though. Have noticed that trend over the past few years. Honestly, cool swim area, not with the money unless you do a ton of other stuff at the Y. Or if you actually want to bring a friend or family member. Horrible policy.
Posted on: July 02, 2025
Amara Young
To be clear, I’m not reviewing the gym but the summer camp program. Last year my son attended and there were a lot of communication issues, such as not telling us we actually had to drop them off 25 minutes from the Y. This caused issues as I couldn’t leave work in time. There were several instances my son got hit, bit, bullied, and had balls thrown at his head. He talked to the staff and they told him he was fine. I talked to them and they said they weren’t aware of it. He eventually cried every time he went. Unfortunately there’s not a lot of options for summer camp- and I was hoping this year would be better. However, my first experience this was extremely negative. For starters, they are charging for camp 3 weeks before they attended, (plus the registration fees and $30 per week deposits collected at time of enrollment). I’m not aware of any company that charges the full price of their work 3 weeks before any work is completed. All of this should be communicated but is apparently somewhere in the fine print. I simply signed up on the website though- I never saw this anywhere. Even worse- the day I went to drop off my son the staff, including the woman over it named Maggie was aggressive and rude to the point she made my son cry. I talked to her supervisor about it and sent over what she said, but Maggie’s friends said she behaved just fine and her supervisor upheld her actions. (It was extreme- I’d post it all here but there’s not room.) They also left the kids sitting on the hot black asphalt for 45 minutes while I was there. I took my son home, cancelled the camp, (losing the money I already put down which was $471 before he even attended one day). If you are bringing kids here make sure you drop off after the regular time so you can see how they really act. I do NOT trust my son going here. I don’t know what to do for summer now but at least I know for certain my son would not have been safe there.
Posted on: June 12, 2025
Sam Gezehey
OMG!The best pool ever!My kids had an Amazing time!I would recommend this pool to anyone! And the gym is big and has all the stuff I need!The kids-club was perfect for my 2 year old my 4 year old and my 7 year old daughters!
Posted on: June 07, 2025
Carol A.
Kids club staff is amazing . Have been bringing my kids here and they are always very loved by staff. Shoutout to Olivia , Daniela and Elizabeth .
Posted on: July 07, 2025
Ed F.
Joined today. Sauna is broken and the main reason I joined here was the sauna. Another member told me it works close to 80 percent of the time. Men’s locker room smells of mildew, is dirty, and worn out. I was a member years ago and remember seeing the same piece of chewing gum and other debris in the sauna for a couple of months. When I informed the staff I was told there was some mix up and the cleaning person didn’t realize the sauna was to be included in the regime. Based on the smell and looks of the lockers / locker room today, looks like an even bigger mixup is occurring. it’s time for a remodel and they need to make some investment in this place. I left about 15 minutes after I joined. Might try another area Y later today or tomorrow.
Posted on: April 14, 2025
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