West Farms Library | The Bronx, NY

they are quite lucky that I gave them two Stars. I came to this branch today because it's where I grew up. I was met with staff being unaccommodating. I guess they thought if they say it with a smile it's ok. it's not. I asked for a room or space I could hold a 30 minute zoom call. nothing was available yet there was several spaces I could visually see. then on my way out I asked where the rest room was and they told me I couldn't use it. it closed 20 minutes ago. no sign, no announcement of it's closure. I was there for 2 hours and they never said the bathrooms was closed. it was 6:58pm when I was walking out yet the library closed at 7pm. I will not return as the nice nasty attitude I could certainly live without. I have a long drive and no bathroom to use in site. not ok!. I can see why people are not going anymore and they are on the verge of closing branches.

Posted on: May 18, 2026

The staff here is amazing! Expect outstanding customer service and the team to provide you with top tier communication skills. The facility is clean, spacious, and has printing services. I can't wait to go back!

Posted on: April 18, 2026

⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️ A true and much needed sanctuary for the head. The people working here are wonderful and propose their paychecks double immediately!!! Well worth the visit ! I love the fact they promote banned books. It’s a small library so don’t expect a gigantic selection

Posted on: October 07, 2025

Everyone is super friendly and helpful ! I’ve never had a bad experience in this library and my daughter loves it too

Posted on: January 15, 2026

This is a family environment, great place to bring your children and to obtain great resources.

Posted on: October 09, 2025