Copple Family YMCA | Lancaster County, NE

The Copple Family YMCA has been an incredible find for our family, especially with a toddler in tow. One of the features we appreciate most is their 1.5-foot-deep area in the pool, which is absolutely perfect for young kids. It’s shallow enough that our toddler can safely play, splash, and build confidence in the water without us constantly having to hold him. It’s a rare and much-appreciated feature you don’t see in many pools around town. In addition, the pool slowly deepens as you move forward, allowing kids to gain confidence at their own pace, exploring a little more as they grow. The staff is always friendly and attentive, and the facility is clean and well-maintained. Lifeguards on duty keep a close watch, which gives us extra peace of mind while our little one plays. As usual, they have 10-minute safety breaks each hour, so be aware that all the kids will need to spend some time outside the pool. Beyond the toddler-friendly pool area, the Y offers a great selection of programs, fitness classes, and adult equipment, making it an excellent spot for the whole family. We’re so glad we joined, and highly recommend it for young families!

Posted on: April 21, 2025

Outdoor pool- was hard to find info or photos before we went. I was worried because we wanted a zero entry but this is a very nice small outdoor pool. Kiddo friendly with shallow steps and an initial entry depth of 1.5 feet. It gradually slopes down to about 4 feet. There is a roped off area that's 5 feet with a water slide (closed when we were there). The best part is a nice splash pad area with little slide and water table area for the kids. Lots of nice Adirondack style chairs and loungers. A few hanging shade areas. 2 outdoor private bathroom/shower rooms. Lifeguards were all super nice and observant.

Posted on: June 22, 2023

I hesitated to review this YMCA, but this facility needs to be aware of the inconvenience and lack of common sense. I took my grandkids to swim in the indoor pool, and the lifeguard, Dan, told me we had 30 minutes before they closed for adults only. My two small grandkids would not bother the elderly ladies exercising in the water, but we had to leave the pool after only 30 minutes!!! I had to pay full-day admission. The ladies in the office said we could come back - it’s all day pass. (Certain hours, of course.) How convenient-not! The lifeguard, said they couldn’t go off the small slide because they weren’t certified swimmers - give me a break! I was in the water with them (4 & 6) and they had life jackets. But, he said they need to pass a swimming test to go off the small slide. Do you think all the water parks require kids have a swimming certificate to go off a slide?

Posted on: September 29, 2024

Be warned before signing up! I signed up for a membership online. I read their FAQ section on their website which states to cancel your membership, notify them in writing at least 5 business days prior to the end of the month. The website also says "We never require a contract at the YMCA. All memberships are on a month-to-month basis." That sounded good to me knowing I just wanted to try a membership and see how it went. The facility is ok, but I hadn't been able to use the facility enough to make it worth the high price tag (compared to other gyms) so I notified them in writing WELL before the 5 business days prior to the end of the month that I was cancelling. A couple days later I have a voicemail from them saying that even though I cancelled my membership, that I will be charged again for next month because of the "membership agreement" that I signed states that I can't cancel within 30 days. Eventually, I come to figure out that they hide a little line in the agreement that states that you can't cancel until your account has drafted once...which the initial draft apparently doesn't count as the one draft, they will draft an additional month even if you followed everything their website cancellation policy says to successfully cancel. What happened to "never requiring a contract"? What happened with " All memberships are on a month-to-month basis"? So just a warning...if you're signing up for a month just to try out the Y, just know that you're signing up to pay 2 months no matter what their website states and even if you follow the cancellation policy.

Posted on: September 20, 2024

Got my Y membership near my hometown. Love my hometown YmcA . When I bought the membership I had a long talk with them explaining we wanted to use our membership to take the family swimming and they lived in Lincoln. She explained that I would be getting the universal membership that would allow me to use any YMCA in the US. My kids said their favorite Lincoln Y is clear on the south side of Lincoln so I called to make certain the pool was open I explained to her I had a universal pass and she stated that the indoor pool was closed but that the pass would work to get us into the outdoor pool. We drove 1.5 hours to get the kids and go to this YMCA and once there we were told it would cost 10$ per person because the universal membership does not cover outdoor pools. Firstly the person on the phone obviously did not know what they were doing as she gave me incorrect information. then once we got there the guy that told us we would have to pay extra did not even apologize for us being given the wrong information or anything. The manager with whom he had to consult with to see if he could let us in did not even have the courtesy to come out and discuss it with us either. Considering this is exactly why we got our membership I am greatly disappointed, however the lack of staff knowledge, customer service skills or even training is frustrating. While the guy turning us away was not rude about it, there was zero understanding or concern with our frustration at being given the wrong information or even having driven so far because of the wrong information or the lack of knowledge when we called. Very disappointed in this YMCA customer service skills at the very least

Posted on: June 20, 2024