Cleaver Family YMCA | Jackson County, MO
About this class
Parents appreciate the warm greetings from staff, making it feel like a friendly community, though some express concern about employee responsiveness that could use improvement.
Reviews
Marion Williams
It was a nice visit. I wanted to see what they offered. An employee named Ms Cathy helped me by answering all my questions and providing the paperwork for a membership. I will definitely be going back. Found out they work with the silver sneakers provided by my insurance.🥳🥳 Today, I went for a swim. Workout accomplished. Going to checkout YMCA online.
Posted on: June 03, 2024
Kimberly Henderson
My family belonged to this location almost fifteen years ago. I am very impressed by the updated building, equipment, and other resources. I have visited at least 10 times within the past two weeks, early in the morning and late evening. Each time I have been extended a warm greeting accompanied by a smile! The locker/shower/restrooms have been clean with a pleasant smell, every single time. I have been able to utilize the treadmills, stationary bikes, and weights without waiting each time I've visited. The entire facility is well lit, clean, capacious, and the mood is jovial. Children and adults are able to enjoy this interactive facility in harmony! Today the staff rearranged and added new equipment to the main area!
Posted on: November 03, 2019
Natasha Martin
this place doesnt value anyone. we paid a lot for swim lessons but sadly a family emergency came up and when i emailed beth kennedy she didnt respond. so we went the first day of the lessons to see if we can talk to someone in person and she was there. she rudely spoke to my 5 year old about not being a member so she wasnt allowed to swim (we were an hour early because of the bus.) her not beimg able to get in without an adult is reasonable but her tone was not. then when i did speak to her i mentioned the email i sent that morning and she said, word for word, "i saw that email and chose to ignore it." these people think they are better than everyone else and that a time sensitive email doesnt matter because its an inconvienence. she then said she would refund the lessons but continues to "choose to ignore my emails." if you want to be treated like a human being go anywhere else. this place only cares about money and will treat you and your kids like filth.
Posted on: May 12, 2025
Candace Ross
This really is my favorite YMCA. This is the place where I volunteer and I really miss my YMCA Family. But as long as Beth. Kennedy works there I will not donate any money. I will still volunteer for MLK. After I complained about her discrimination against my race to Tammy nothing ever happened. She is a low key racist. My daughter Paris Ratliff left a review.But she used to turn the fan off on me all of the time. I would be the only one in the pool. That woman can never look me in the eye. She never really smile at people of color unless they work there. You can see the hate in her eyes. Now this is the YMCA named after the first black Mayor. I haven’t told the pastor yet but that’s next.
Posted on: February 17, 2025
Katherine Ozorkiewicz
Great staff! The facility could definitely use some updates but the classes are good.
Posted on: July 05, 2025
Contacts
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