Brooklyn Public Library - Windsor Terrace Branch | Brooklyn, NY

I am extremely disappointed with my experience at Brooklyn Public Library – Windsor Terrace Branch. About a week ago (around April 12), I spoke with a front desk librarian about posting an advertisement, something I was told is commonly done for others. I was instructed to submit it and was told they would review it and determine if it was appropriate. After following those exact instructions, I returned only to be met with indifference and a complete lack of follow-through. The staff member I initially spoke with appeared dismissive and unconcerned, as though my request didn’t matter. What was even more troubling was observing a clear difference in tone and responsiveness when a white male made a similar inquiry—he was met with far more attentiveness and engagement. As a Black woman, this experience did not sit right with me. Both myself and my colleague left feeling that there is a lack of genuine support and inclusivity for the African-American community at this branch. In a borough that prides itself on diversity, this kind of treatment is unacceptable and deeply disappointing. Libraries are supposed to be welcoming, equitable spaces for all. Unfortunately, that was not my experience here. I hope this branch takes a serious look at how it engages with all members of the community, because right now, it does not feel inclusive or supportive.

Posted on: April 16, 2026

Great spot. I love the scanning machine. And that is pretty much all I used it for. The book selection is okie. I got a few book online and going to library does help. This is one of the quieter libraries and study or working here can help you focus.

Posted on: March 08, 2024

It's an okay place given that it is a small library and seems to be mostly an ad hoc daycare. There are also a lot of really loud teenagers. It's just not the typical quiet library. Book selection is fairly limited but the DVD selection is extensive. I may have to get a DVD player just for that. Update: The library seems to have gotten even louder, with adults who take out their cell phones and have long/loud conversations. There is absolutely zero part on the librarians to curtail this kind of behavior, so I have no idea if perhaps there's an unspoken rule here that noise is ok? It is nothing like the very quiet libraries in Park Slope and Grand Army Plaza. If you want to come here to do some work and need a bit of quiet, this is absolutely not the branch for that.

Posted on: March 08, 2026

So we are sitting outside in front on the library for story time. So if a toddler is hit by a car who is responsible? I hear traffic children screaming across the road. This use to be inside in the open library years ago.

Posted on: June 21, 2023

A GREAT Library. Very clean and organized. Restrooms are spotless and well maintained throughout the day. The staff are VERY FRIENDLY and super accommodating. Very quick to help you find what you are looking for. Basically nice and quiet. Of course there are infants and toddlers that may be a little loud, but they're babies! GREAT CHILDREN'S PROGRAMS! Fantastic programs for everyone. If the older kids are too noisy, the staff politely tells them. If there's an adult with a cellphone that you can hear both sides of their conversation across the room, a staff member quickly goes over and tells them, politely of course but firm. LOVE THAT... It's very distracting. I really love this place. Thank you staff members! You really make the Library the great place that it is.

Posted on: December 24, 2022