British Swim School at LA Fitness – Richmond Ave | Staten Island, NY

We couldn't be happier with our experience at British Swim School! My daughter has been swimming with them for four years now, and the care and dedication they show in teaching her to swim is truly remarkable. The progress she has made has been incredible, and it's all thanks to their skilled and passionate instructors. We absolutely love it here!

Posted on: November 22, 2025

We love British Swim School. Great instructor, flexible days and hours. My son and daughter have improved immensely in just one summer. The instructors break down each stroke so well, that natural quick progress is easily attained. The instructors give so much special attention. We are very happy here. Would recommend to others.

Posted on: August 20, 2025

It was pretty average. I went for 4 months, I think it’s expensive for only 30 minutes a week and the inconsistency with instructors is grating. Sometimes you’ll get a really good and attentive person and other times it’ll be a teen who doesn’t pay close attention when handling your baby in the water, this happened a few times and now that I finally want to quit unfortunately their policy is that you have to go for another month…yea no thanks.

Posted on: September 02, 2025

No, I didn't like this place at all, come on guys, for $40 half an hour, of which the child is in the water for a maximum of 10-15 minutes, because he sits in some incomprehensible line of children, well, if you only devote 30 minutes, please dedicate them exclusively to one child, the changing cabins are also of course interesting, I will not talk about unknown phi and writing off money for a whole month at once without warning when you book only one or two lessons a week, it turns out you will be obliged to go to them for a whole month, the application is not very well designed, the class being moved from one place to another in a few hours was not as upsetting as everything I saw in general.👎🏻👎🏻👎🏻👎🏻

Posted on: May 27, 2025

Resolved with Care — Thank You to the Manager and Owner I signed my 5-year-old up for swim lessons at British Swim School and paid $180 upfront for three classes and a one-time enrollment fee. Unfortunately, when we arrived for the first lesson, my son became overwhelmed and refused to participate — he never changed or entered the water. It became clear he wasn’t ready, and I requested to withdraw him from the program. Initially, I was disappointed by the refund policy, which required payment for two lessons even if the child didn’t participate. As a parent of a young child, I found this difficult to accept. However, after some communication and follow-up, the Customer Sales Manager, Louis, went out of his way to speak with the owner on our behalf, and I was eventually issued a full refund. I sincerely appreciate the thoughtful way the situation was resolved and the willingness to make an exception. I’m leaving this as a 3-star review not as a criticism, but to help other parents of very young children be aware that this is not a trial-based program — it may not be the best fit for kids who are still warming up to the idea of lessons. That said, the staff was respectful and responsive, and I’m grateful for how things were ultimately handled.

Posted on: July 24, 2025